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What To Expect From Flock Safety

Understanding installation, maintenance, and ownership

Installation

Our dedicated safety experts will work with your neighborhood, community, or jurisdiction to determine the best place to install cameras. At a minimum, we place cameras near the entrance of a community, but encourage residents to consider placing them strategically throughout their community for maximum effectiveness. 

We recommend camera placement on either an 8-foot or 14-foot pole, depending on the layout of your community. Flock Safety is capable and happy to facilitate either installation type. Installation on an 8-foot pole is included in the price of your Flock service.

Who is responsible for the Camera

We believe in Security-as-a-Service, so our team will not only install but actively maintain your Flock camera. 

If your camera is damaged or stolen, we will provide a replacement camera at no extra charge to you.

If your camera requires maintenance, Flock Safety will send a technician onsite within 72 hours.

Monitoring

Flock Safety does not monitor your footage.

However, software is in place to measure the performance and quality of images which is used to preemptively diagnose issues and schedule service calls.

You own 100% of the footage your Flock cameras capture, and Flock will never access your camera without explicit permission from you.

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Every neighborhood is different and we want to make sure we provide the right solution for each.

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