Dispatch and Real-Time Information Centers share the same mission to keep communities safe. In many agencies, they still operate in separate lanes, divided by workflows, tools, and habits that slow down response.

This webinar features leaders from the Real-Time Centers in Elk Grove and Vacaville. These teams are redefining how dispatch and Real-Time Center work together. They will explain how they built trust, aligned SOPs, and developed shared language that speeds up decision-making. You will learn how integrated systems support quicker response, smoother coordination, and stronger outcomes for the community.

Expect real-world examples, video footage, and a direct look at what it takes to close communication gaps and build a unified, data-driven operation.

What You Will Learn

• ‍How to build shared systems and language
  Learn how agencies created unified terminology, coordinated training, and included dispatch early when building out their Real-Time Center.‍
• How to stretch budgets through joint planning
  See how agencies plan technology purchases as one group and use the Safe City Package to standardize tools and extend their dollars.‍
• How collaboration improves outcomes
  Get examples of improved morale, smoother workflows, and field results driven by better communication and shared situational awareness.

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