A Tale of Two Cities: How a Flock Safe City Subscription Transforms Operations, Budgets, and Outcomes

Every community strives for safer streets, faster emergency response, and a sense of shared trust between residents, elected officials, and the law enforcement agencies that protect them. But the path to achieving those outcomes can look very different based on the systems and tools a city uses. This is the story of two neighboring cities: one that adopted the Flock Safe City subscription and one that continues to operate with traditional, fragmented approaches. What unfolds is a clear view of how modern safety infrastructure reshapes not just crime outcomes, but the overall health and momentum of a community.

City One: The Flock Safe City Setting a New Standard

Mt. Juliet, Tennessee, offers one of the clearest examples of what it means to be a Flock Safe City. When the city committed to Flock’s unified safety platform subscription, it equipped every law enforcement officer with connected tools designed to detect, investigate, and respond to incidents more efficiently. That decision paid off quickly. 

Mt. Juliet saw a 56% drop in burglaries and a 27% decline in auto thefts within a single year. These improvements far exceeded those of a neighboring city without Flock, which saw decreases of only 15% in burglaries and 10% in auto thefts within the same year.

What set the city apart was the integration of sensors and software that work together. Mt. Juliet gained real-time awareness by detecting crime with tools such as license plate readers, video devices, audio detection, and mobile security trailers. Because these systems are unified on a single platform, officers no longer wait for information to trickle in or struggle to connect insights across departments. They can see what’s happening across the city as it unfolds, enabling them to stay ahead of incidents rather than reacting after the fact. The result is a level of coordination that has enabled more than 2,800 crimes to be solved daily using Flock tools across the country.

Investigations are equally transformed. Instead of working through old, disconnected systems, Mt. Juliet’s detectives use tools like Flock Nova, the national license plate reader network, and Flock FreeForm to build cases faster and link information that was previously scattered across departments. The impact of this integrated approach is also visible in cities such as Tulsa, Oklahoma, where agencies using the same investigative tools achieved a 100% homicide clearance rate in 2023.

Response times also benefit. Flock Alpha, Flock911, and FlockOS deliver live insights directly to officers and dispatchers, enabling them to coordinate in seconds rather than minutes. Agencies leveraging these tools report average response times of just 86 seconds.

This level of connected response builds trust not only within the department but also with residents, who experience safer neighborhoods and more confident emergency coordination.

City Two: Falling Behind With Outdated Systems

A neighboring city to Mt. Juliet faces a different reality. Without a Safe City subscription, its departments rely on separate tools, separate procurement cycles, and separate systems. Investigations slow down because essential information is scattered across different databases. Dispatch takes longer because patrol, command, and communications are not aligned on the same platform. And because each new piece of technology requires its own request for proposal (RFP), budget request, and approval cycle, the city is constantly playing catch-up to the latest technology.

These inefficiencies take a toll. Residents see slower response times and fewer solved cases, and businesses might hesitate to invest in an area where long-term safety feels uncertain. 

Compared with Mt. Juliet’s strong improvements, the neighboring city’s smaller crime reductions reflect these systemic challenges.

What Makes a “Safe City”?

Flock’s Safe City subscription gives communities access to every Flock product under a single contract. Rather than purchasing tools one at a time, cities receive full deployment up front, including installation, training, and hands-on support, followed by predictable payments spread over five to ten years with front-loaded discounts. This long-term model eliminates the delays of one-off procurement and ensures that cities always have access to current technology. Hardware refreshes and software updates happen automatically, so safety teams never fall behind.

Cities also gain a dedicated success team and annual performance reviews that track measurable outcomes such as faster response times, higher clearance rates, and improved safety for both officers and residents. And because pricing is based on population, leaders can plan with confidence. Cities get the entire suite of Flock technology for about the price of a coffee and a bagel per resident.

The tale of these two cities shows that safety can stem from law enforcement using the right tools that work together within a single system, supported by predictable budgets and continuous updates. Law enforcement in a Flock Safe City responds faster, investigates smarter, and operates with clarity and coordination. Most importantly, agencies build public trust and can help drive long-term community growth.

Mt. Juliet demonstrates what’s possible when a city chooses a future-ready approach. Its neighbor shows what happens when outdated processes slow progress. 

Learn how agencies like yours are using Flock to detect incidents faster, coordinate responses, and protect their communities from repeat crime. Speak with a Safety Expert.