Customers Own and Control Their Flock Data

When people ask about privacy, one of the first questions is simple: Who owns the data?

The answer is straightforward.

Flock customers own their data.

That ownership is reflected in how the platform is built. Customers decide who can access their data, whether it is shared, how long it is retained, and when it is deleted. Flock provides the technology, but customers remain in control of the information collected through their systems.

Ownership stays with the customer

Data collected through Flock systems belongs to the customer operating those systems, whether that is a law enforcement agency, business, school, or community organization.
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Flock does not claim ownership of customer data, use it for advertising, or sell it to third parties. The platform exists to help customers manage and use their own information according to their policies and applicable laws.

Customers decide who has access

Owning data also means controlling access.

Customers determine who within their organization can view or search their data. Where sharing is available, it is disabled by default, and customers decide whether to share information through available Flock sharing controls. Flock does not grant outside access or share customer data without the customer's permission.

Search activity is logged in audit trails available to customers, supporting a clear record of data access. These controls support transparency and accountability while keeping authority with the customer.

Customers control data retention and deletion

Customers also control how long their data is kept.
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For Flock license plate reader camera data, the default retention period is 30 days, and customers can configure retention in accordance with their policies and legal requirements where applicable.

When data reaches the end of its retention period or a customer chooses to remove it, it is deleted from the platform according to Flock's data handling practices.
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The result is straightforward: customers remain in control from collection through deletion.

‍Ownership is built into the platform

‍Trust starts with clarity.

Customers own their Flock data, decide who can access it, and control when it is shared and when it is deleted. Flock's role is to provide the tools that help customers manage their information while keeping control with the customer.

‍Does Flock work with Palantir?

No, Flock does not work with Palantir.
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Palantir does not have access to any Flock customer data. Customer data collected through Flock systems is not shared with Palantir, and customers do not need a relationship with Palantir to use Flock products or services. 
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Flock license plate reader cameras do not use facial recognition. 

What Flock technology is and is not

Flock is a safety technology platform that helps communities take a proactive approach to public safety and crime prevention. Our hardware and software suite supports cities, law enforcement, businesses, schools, and neighborhoods with tools for public safety, investigations, and coordination, with access and sharing governed by customer-controlled permissions. Flock is trusted by more than 6,000 communities, 5,000 law enforcement agencies, and 1,000 businesses to provide timely investigative information with safeguards designed to protect privacy, data integrity, and responsible use.

FAQs

Q: Who owns the data collected by Flock systems?

A: Flock customers own the data collected through their Flock systems. Flock provides the technology, but the customer controls the information from collection through retention and deletion.

Q: Do Flock customers control who accesses or shares their data?

A: Yes. Customers decide who within their organization can view, search, or share their Flock data. Flock does not grant outside access or share customer data without the customer’s permission, and searches are tied to individual users in an audit log.

Q: How long is Flock data retained, and who controls deletion?

A: Customers control data retention and deletion according to their own policies and applicable legal requirements. Many Flock systems use a default 30-day retention period, but customers can configure retention where applicable, and data is deleted according to Flock’s data handling practices when it reaches the end of its retention period or is removed by the customer.

Q: Does Flock share customer data with Palantir?

A: No. Flock does not work with Palantir, and Palantir does not have access to Flock customer data. Customers do not need a relationship with Palantir to use Flock products or services.

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Photo Credit:

Photo by iccup on Unsplash