Update on Limited Condor Device Configuration Issue

We recently identified and resolved a limited configuration issue affecting a very small number of Condor video devices. No LPR devices, audio devices, or trailers were impacted.

The issue involved a troubleshooting-only debug interface that was temporarily accessible on the internet. This interface does not allow camera control, cloud access, customer account access, or use of search or analytics features. The only content visible was live or recorded video comparable to what can be observed from a public roadway.

The small subset of impacted customers was notified directly. The issue was promptly corrected, and security updates were deployed across affected devices. No sensitive or confidential information was accessed or accessible.

While recent third-party coverage characterized the issue as more extensive, this was an isolated configuration issue and not indicative of a broader or ongoing concern.