After a deployment plan with Designated Locations and equipment has been agreed upon by both Flock and the Customer, any subsequent changes to the deployment plan (“Reinstalls”) driven by a Customer's request will incur a fee per the table below.
All fees are per reinstall or required visit (in the case that a reinstall is attempted but not completed), and include labor and materials. If you have any questions, please email support@flocksafety.com
| Reinstall or job type | Reinstall fee |
| Camera or pole relocation | $150 |
| Camera replacement as a result of vandalism, theft, or third party damage | $500 |
| Pole replacement as a result of vandalism, theft, or third party damage | $150 |
| Pole upgrade | $300 |
| Angle Adjustment - Customer request | $125 |
| Installation of additional Flock Safety sign (including cost of sign) | $100 |
| Convert camera to use of electrical outlet (excluding cost of electrical work) | $150 |
| Other site visit/technician visit that does not result in a reinstall being required | $150 |
Last updated: June 25, 2020