SolvedStories - Private

Customer experience: Isaac says working with Flock has been “a great process” with – emails are answered quickly and Flock comes to him with solutions while still asking for his input.excellent customer satisfaction
Eliminating bias in investigations: Before Flock, property management relied on conflicting tenant stories; now, and gives a clear, objective record of what actually happened.camera footage removes bias
Deterrence & behavior change: Since installing Flock, Isaac reports that a previously , late‑night gatherings end faster, and loitering has decreased at the industrial sites.“sketchy” car that circled the property stopped showing up
Reliability vs. guards: He contrasts Flock with physical security guards, noting that , eliminating the “human error” and inconsistent reporting he experienced with guards.cameras are always on, always recording, and do exactly what they’re programmed to do
Faster investigations: With Flock, Isaac estimates when he had to chase down guard reports by phone and email.incidents now take 5–15 minutes to investigate2–3 business days, versus

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