What Happens if a Flock Camera Is Damaged?

If you’ve seen recent headlines about Flock camera vandalism, you’re probably asking the same question we’ve heard from agencies across the country: What happens if one of our cameras is damaged?

Whether it’s caused by severe weather, a vehicle collision, construction, or illegal activity, such as vandalism, a damaged camera shouldn’t create another operational burden for your agency.

That’s why Flock created the Camera Protection Plan.

If a covered Flock LPR or video camera is damaged, we’ll repair or replace it at no additional cost to your agency. No surprise repair bills. No uncertainty about what’s covered. Just a straightforward way to restore coverage and get your network back online.

Flock’s Camera Protection Plan Is Created for the Reality of Public Safety

Public safety technology doesn’t operate in a controlled environment. It sits along roadways, outside schools, at city entrances, and in parking lots. It works through storms, traffic, construction, and everything else that comes with protecting a community.

After partnering with thousands of agencies across the country, we’ve learned that when a camera is damaged, replacing the hardware is rarely the hardest part.

The real challenge is everything that follows: coordinating repairs, managing budgets, restoring coverage, and keeping investigations moving while your team is already responding to calls and serving the community.

The Camera Protection Plan was built to make those moments simpler. When covered damage happens, you should know exactly what comes next.

Addressing the Questions We’re Hearing

Recent incidents involving damaged Flock cameras have generated significant attention online and in the news. We’ve heard from agencies asking what those incidents mean for their own deployments.

The answer is simple: we’ve planned for it.

While videos shared on Reddit, X, and other platforms can make individual incidents feel widespread, they don’t reflect what we’re seeing across our network. Intentional damage remains relatively uncommon, and when it does happen, our focus is on helping agencies restore coverage as quickly as possible.

We’ve also seen misinformation about why Flock cameras are being targeted. One rumor suggests they contain valuable precious metals – they don’t. Intentionally damaging public safety infrastructure can carry criminal consequences, and individuals have been arrested and prosecuted for doing so.

Flock cameras are purpose-built public safety tools. Their value is in the investigative leads they generate, the stolen vehicles they help recover, the missing people they help locate, and the cases they help solve, not in the hardware itself. 

Illegally damaging a camera doesn’t change that mission, and it doesn’t change ours.

Standing Behind the Agencies We Serve

Choosing a public safety technology partner includes evaluating the hardware you install and the support, expertise, and response you can rely on when the unexpected occurs. 

The Camera Protection Plan reflects that commitment.

When a covered Flock LPR or video camera is damaged, we’ll help your agency quickly restore coverage without unexpected repair costs. Because protecting your camera network isn’t just about replacing equipment. It’s about ensuring the technology your officers and investigators rely on is there when they need it most.

As always, we’re grateful to the agencies that trust Flock every day. We’ll continue building technology that helps you protect your communities, and standing behind it long after it’s installed.